How can we help?

Find answers to common questions or reach out to our team.

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Frequently Asked Questions

How do I start a face yoga routine?

Open the app, go to the Plan tab, and select your focus areas. Gluvy will create a personalized 7-day plan for you. Tap "Start" on your daily routine to begin.

Can I use Gluvy offline?

Yes! Premium users can download video courses for offline use. Go to a course detail page and tap the download icon. Downloaded videos are available without an internet connection.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your iPhone, find Gluvy, and tap Cancel Subscription.

How long until I see results?

Most users notice improvements in facial tone and skin texture within 2-3 weeks of consistent daily practice (10-15 minutes per day).

Is my data private?

Yes. Photos, journal entries, and health data are stored only on your device. We do not upload your personal data to our servers. See our Privacy Policy for details.

How do I use a gua sha tool?

Gluvy includes 28+ video-guided gua sha courses. Start with the "Gua Sha Introduction" article course, then try the Morning or Night Routine video courses for step-by-step guidance.

Still need help?

Send us a message and we'll get back to you as soon as possible.

Email us at: support@tatli.dev

We typically respond within 24 hours.